Director of Membership
Boca Grove
With nearly 20 years of experience in the hospitality business, Jessenia Cucalon received the opportunity to enhance her career at Boca Grove two years ago, starting as a member services manager and moving up to membership director, a role she covets.
“You need a great deal of patience and a love of people to do this job, so it’s perfect for me,” Jessenia explains.
With a mandatory equity membership at the exclusive country club community, her plate is full most every day, meeting with prospective homeowners to give them a tour, explaining how the membership works, and sharing her enthusiasm about the culture and environment at this prestigious address.
When the home purchase is complete, new members receive an orientation and meet the board of directors, general manager and all department heads. “Many new homeowners are already familiar with Boca Grove as they follow in their family and friends’ footsteps in choosing the best place to call home,” Jessenia boasts.
“We forge a personal relationship with every resident and personalize everything we do, from greeting them by name as they pass through the gate, to taking the time to engage in friendly conversation at every chance, to constantly being a source of information and guidance for their membership needs. The members truly become part of our family. Boca Grove is now home to 328 children who join their parents and grandparents living here. It’s a joy to see members growing up on our property and enjoying all we have to offer,” she says.
561-487-5300
